Privacy Policy

Refund Policy

Effective Date: 11-August-2025

At AdSnap Studios (operated under Euro Smart Homes LLC), each ad is custom-made to your specifications. For this reason, refunds are limited and subject to the conditions below.

When You Can Get a Refund

  • Before voiceover generation starts → Full refund.
  • After voiceover generation has started but before completion → 50% refund.
  • After voiceover generation is complete → No refund.

Exceptions

We may, at our sole discretion, offer a full refund if the delivered ad does not match the agreed project brief or is of objectively poor quality.

How to Request a Refund

Email info@eurosmarthomes.com with:

  1. Your order number
  2. The reason for your refund request

If approved, refunds are processed to your original payment method within 5–10 business days, depending on your payment provider.

Notes

  • Script generation is free and is not part of the paid production process.
  • Once voiceover generation begins, production is considered started.